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About Physiquipe

Physiquipe believes in creating genuine relationships to challenge, and improve the standards of rehabilitation, to help patients get better outcomes.

Engraining ourselves with clinical experts, we are passionate about challenging industry standards, educating, and developing our clients’ knowledge and expertise.

Our robust process ensures we select products and services that are simple to integrate and have a genuine impact on MSK rehabilitation.

Meet the team

Andy Thomas

Managing Director

Dominic Smith

Clinical Applications Specialist

Katie Emmett

Training & Education Manager

Emily Palmer

General Manager

Michael Wilcock

Service Manager

Caitlyn Baron

Content Creator

Progressive

We are committed to technology and innovation, whether in our equipment, customer experience, or in our communication methods. We are always looking for the next step forward.

Proactive

We are on a mission to grow together and when any of us see an opportunity we grasp it with both hands and go for it.

Passionate

We love what we do and love to help our customers be successful. This shines through in the way we go about our work and in the way we strive to be better.

Professional

We have a strong reputation for being customer focused, very reliable and always acting with integrity. We are here to find you the best solution even if that isn’t our products.

Our priorities

We are committed to making Physiquipe a sustainable company and supporting our stakeholders with their own sustainable goals. Our team are currently focusing on the following SDGs and is always open to collaborating on relevant projects:

How did Physiquipe come about?

I left university with a degree in Sports Science and a particular interest in physical rehabilitation. Prior to Physiquipe, I was as a client relationship manager working with healthcare professionals across the UK. During this period I travelled extensively, visiting some of the best medical facilities around the world and meeting inspirational, dedicated people committed to enhancing the rehabilitation of their clients.

I could see that the U.K was not at the forefront of technological innovation in various aspects of rehabilitation, and I realised there was an opportunity to bring the best technology from around the world to help raise the standards of healthcare. I had built up great relationships with both manufacturers and clients, so I was able to select products which were going to have the biggest impact for clinical outcomes.

Why do you do what you do?

I have always had a passion for health and fitness as well as for helping people. I love the challenge of searching for new and innovative ways to help both patients and clinicians. I also believe that equipment is of no benefit unless it is used by the right people in the correct circumstances. This is why we have such a focus on education through the Physiquipe Academy.

All of our suppliers from around the world share our philosophy of education rather than ‘sales’. I love my ‘work’ and feel very privileged to be able to work with our team and with clients each and every day.

Job role

Provide training, treatment and consultancy for the application of the specialist equipment Physiquipe provide for patients and clinicians. Develop new and innovative care pathways and treatments which will benefit patient outcomes.

Why you do what you do?

I love to help people. Improving care in the NHS, private healthcare or the care to our own patients at Physiquipe Clinics is what gets me up in the morning and motivates me throughout the week, knowing that we are making a difference and improving the standards of healthcare across the UK and Ireland.

One person you want to have dinner with and why

It would have to be David Attenborough. The guy is an absolute legend and his voice and knowledge is incredible. I love animals and the environment so would love to chat with him about that but he must have some amazing advise and outlooks on life too.

Job role

Being a training and education manager, it’s my responsibility to identify training and development needs within Physiquipe. My role consists of planning and delivering virtual and physical events, and exploring ways to maximise our education platform. My role is also committed to designing all training resources required for our customers and ensuring they have full support following purchase.

Why do you do what you do?

As a clinician, I’ve been involved in developing and providing lots of training and education opportunities to others. There is a huge job satisfaction in sharing knowledge and aiding others in their careers. Being able to provide valuable training and support to clients and seeing them using technology which enhances outcomes for patients and their business is why I do what I do.

One person you want to have dinner with and why

Only one person? Can I have a dinner party instead?

I would have loved to have dinner with Whitney Houston. Her voice and career was incredible!

Job role

In a nutshell a bit of everything behind the scenes. My job is to ensure the team is working efficiently by having the right systems and structures in place. The role manages finance, servicing and internal HR support.

Why do you do what you do?

Producing fresh ideas, questioning why we’re currently doing things and looking at the latest technologies are key to driving us forward. Finding a team who are open to change and can adapt their way of working is hard to come by, but we’ve got it here at Physiquipe. Our team are incredibly passionate about our company mission and always striving to improve.

One person you want to have dinner with and why?

Denzel Washington! From The Bone Collector to Inside Man, he’s been a living room favourite for many years (we’ll forgive him for The Equalizer). I’d like to talk to the man behind the acting and see which role he most resembles.

Job Role

As the service engineer at Physiquipe my role is maintaining and servicing our equipment. My responsibilities may include installing, repairing, and calibrating devices, conducting routine maintenance, troubleshooting technical issues, and providing support to customers or healthcare professionals who use Physiquipe’s equipment. This role ensures that our products are functioning correctly and meeting the needs of our clients.

Why do you do what you do?

Being a service engineer at Physiquipe offers me the opportunity to work in a field related to physical therapy and healthcare equipment, allowing me to contribute to the well-being of others. Additionally, I appreciate the chance to troubleshoot and repair equipment, solving technical challenges and ensuring that healthcare facilities have reliable tools for patient care. The role also provides a sense of fulfilment and job satisfaction, knowing that my work directly supports the healthcare industry.

One person you want to have dinner with and why?

I would want to have dinner with Billy Connolly because he is a legendary comedian and storyteller known for his humour, wit, and fascinating life experiences. Sharing a meal with him could provide an opportunity for entertaining and engaging conversation, laughter, and insight into his unique perspective on life and the world.

Job Role

I’m a business and marketing student, just completed my second year studying at Sheffield Hallam. I’m at Physiquipe on my placement year, my job role at Physiquipe is content creator, all things marketing and social media, learning from the whole team along the way.

Why do you do what you do?

I find the ever-evolving industry of medical devices very interesting; I believe that the power of communication through marketing and social media can have such a positive impact on people’s lives. I have a passion for being creative and love connecting with people. Being a part of a team and working with others to make an impact, is an exciting concept that I believe can be fulfilled here at Physiquipe.

One person you want to have dinner with and why?

I would have dinner with Audrey Hepburn, but feel like breakfast at tiffanys would be more appropriate. Not only was she an iconic actress but her time off the screen made a difference to the world. Such an inspiring woman.